{"id":57,"date":"2012-04-11T08:10:05","date_gmt":"2012-04-11T16:10:05","guid":{"rendered":"http:\/\/encouragement.com\/blog\/?p=57"},"modified":"2012-04-11T08:10:05","modified_gmt":"2012-04-11T16:10:05","slug":"high-point-3-communication","status":"publish","type":"post","link":"https:\/\/encouragement.com\/wordpress\/?p=57","title":{"rendered":"High Point #3 \u2013 Communication"},"content":{"rendered":"

When we studied what managers most wanted to know about leadership, we discovered their top-three interests were: improving motivation, strengthening relationships,
\nand becoming better communicators. This month I\u2019d like to tackle communication.<\/p>\n

Early in my career, I was an announcer at a couple of radio stations. One boasted 5,000
\nwatts of transmitting power on one of the better AM frequencies (signals on the
\nlower part of the band travel farther which amplifies their strength), while
\nthe second station broadcast with just a 1,000 watts on a much less desirable,
\nand weaker part of the radio dial.<\/p>\n

Ultimately, there was a huge difference in the amount of area those two stations covered.<\/p>\n

Coverage is good, but the truth is radio stations aren\u2019t rated on the strength of their
\nsignals, they\u2019re measured by the size of their audiences. The issue is effective
\nprogramming \u2013 how well they do in attracting listeners.<\/p>\n

The same principle applies at work.<\/p>\n

Sheer volume \u2013 \u00a0just sending or responding to tons of email, voice mail, or dominating discussions \u2013 isn\u2019t the answer to improved communications (if it was, most organizations and their most prolific \u201cMessagers\u201d would be rated outstanding).<\/p>\n

I\u2019d like to suggest the secret to improved communications is found in last month\u2019s topic
\n\u2013 relationships. As you improve your relationships at work, you\u2019ll improve your ability to communicate. Let me explain.<\/p>\n

Just like a good broadcaster, your job is to attract an audience \u2026 and grow your
\nnumber of listeners.<\/p>\n

It begins with their perception of you as a person. The first thing people consider is the \u201csource.\u201d The speaker is judged as much, or more than, what he or she has to say.<\/p>\n

Developing relationships to the extent where others feel they know you, they know what you stand for, they believe in your sincerity, integrity and motivations, they see you\u2019re interested in them, and positively inclined toward them, will promote understanding and acceptance of your message. If on the other hand they have disagreements with you, mistrust you, or simply dislike you \u2026 they\u2019ll hear what you say in a negative light, or simply tune you out.<\/p>\n

Communication is seldom a matter of having the sharpest argument or the most eloquent words to convince others, but rather opening up a trusted connection between people.<\/p>\n

Program yourself to build relationships, by working on these skills:<\/p>\n

Passion \u2013 share your passion for work that you do, the benefits it brings to others, and most importantly, for the workers that do it. Show that you are committed to them, and to their success.<\/p>\n

Listening \u2013 put aside distractions, and center your focus on individuals. Interact in a positive, win-win way.<\/p>\n

Encouragement \u2013 invite their participation by creating a welcoming environment, acknowledging their ideas, contributions, and effort.<\/p>\n

This puts communication squarely in the field of relationships, where \u201ccommunicating
\nyour heart\u201d is the hallmark of an excellent communicator.<\/p>\n

\u2013\u00a0Jerry Strom<\/p>\n

For more information about our leadership development programs, please visit www.JerryStrom.com<\/a>. New subscribers receive notice of new articles automatically (see the \u2018Register\u2019\u00a0link in the right hand column).<\/p>\n

*\u2018The High Points Survey: What Managers Most Want to Know about Leadership,\u2019 copyright 2012, by Jerry Strom & Company, Inc. Download the White Paper at: http:\/\/www.jerrystrom.com\/js_high-points.html<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

When we studied what managers most wanted to know about leadership, we discovered their top-three interests were: improving motivation, strengthening relationships, and becoming better communicators. This month I\u2019d like to tackle communication. Early in my career, I was an announcer … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-57","post","type-post","status-publish","format-standard","hentry","category-leadership-articles"],"yoast_head":"\nHigh Point #3 \u2013 Communication - Encouragement for Leaders<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/encouragement.com\/wordpress\/?p=57\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"High Point #3 \u2013 Communication - Encouragement for Leaders\" \/>\n<meta property=\"og:description\" content=\"When we studied what managers most wanted to know about leadership, we discovered their top-three interests were: improving motivation, strengthening relationships, and becoming better communicators. 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